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WE ALL HAVE TO CHANGE THINGS
WE UNDERSTAND THAT
BUT PLEASE
 LET US KNOW!

Any amendments to appointments must be made within at least 24 hours notice

via phone, Instagram inbox message or direct WhatsApp message.

 

Failure to do so may result in the loss of the consultation or booking fee.  

BOOKING FEE

There is a 25% booking fee at the time of booking.

This fee will be deducted from your treatment.

For injectables the fee is 50% as products are ordered in especially for each client.

This fee will be deducted from your treatment.

 

CANCELLATION POLICY

We require a minimum of 24 hours’ notice in order to cancel or change an appointment.

After this time, you will lose any booking fees paid.

 

LATE ARRIVAL POLICY

We allow for a 5 minute “grace period” for late arrivals.

If you arrive after 5 minutes, the appointment is treated as

a no-show without prior communication.

 

NO-SHOW POLICY

No-shows result in a loss of any booking fees paid.

 

If you are late or a no-show twice,

we will require all future appointments to be paid in full at time of booking.

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